PROG ID: POCNBK3A           STATE OF ALABAMA           DATE: 09/01/06                                                                               
                            DEPARTMENT OF FINANCE                                                                                                     
                           DIVISION OF PURCHASING                                                                                                     
                          CONTRACT NOTICE OF AWARD                                                                                                    



                                                                                                                                                      


                                                                                                                                                      
            HELP DESK & SERVICE MGT SYSTEM                                                                                                            

                      CONTRACT                                                                                                                        


                                                                                                                                                      
            T-NUMBER....... : T009                                                                                                                    
            USAGE.......... : STATEWIDE CONTRACT                                                                                                      
            PERIOD......... : JUNE  22, 2006 TO JUNE  21, 2009                                                                                        
            SOLICITATION NO : 2168214                                                                                                                 


                                                                                                                                                      

            CONTRACT BUYER...... : JAERI ELLIS                                                                                                        
                                                                                                                                                      
            BUYER PHONE.. : (334) 242-7259      PURCHASING NUMBER......... : (334) 242-7250                                                           
            FAX NUMBER... : (334) 242-4419                                                                                                            
            DATE PRINTED. : 09/01/06                                                                                                                  

                                                                                                                                                      
                           DIVISION OF PURCHASING                                                                                                     
                          CONTRACT NOTICE OF AWARD                                                                                                    


                                                                                                                                                      
                            TERMS AND CONDITIONS                PAGE:   2                                                                             


                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
  FAMILIARIZE YOURSELF WITH THIS CONTRACT AND THE TERMS AND CONDITIONS                                                                                
  REGARDING THE RESPONSIBILITIES OF THE STATE AND THE VENDORS.                                                                                        
                                                                                                                                                      
  * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *                                                                               
  *                                                                   *                                                                               
  * IT IS THE RESPONSIBILITY OF THE ORDERING AGENCY TO MAKE SURE THAT *                                                                               
  * ALL OF THE INFORMATION SUBMITTED ON THEIR REQUISITION IS CORRECT. *                                                                               
  * ALWAYS BE SURE TO RECHECK YOUR COMMODITY NUMBERS. AS SOON AS YOUR *                                                                               
  * PURCHASE ORDER ARRIVES, CHECK IT FOR ACCURACY.  IF THERE ARE ANY  *                                                                               
  * DISCREPANCIES, PLEASE NOTIFY THE VENDOR FIRST, THEN CONTACT THE   *                                                                               
  * BUYER LISTED ON THE FRONT OF THIS CONTRACT AS SOON AS POSSIBLE.   *                                                                               
  *           IN MOST INSTANCES, PROBLEMS CAN BE CORRECTED.           *                                                                               
  *                                                                   *                                                                               
  * COMPLAINTS MUST BE DOCUMENTED & SUBMITTED TO THE BUYER IN WRITING.*                                                                               
  *                                                                   *                                                                               
  * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *                                                                               

                                                                                                                                                      
                           SOLICITATION NUMBER : 2168214                                                                                              
  FREIGHT:                                                                                                                                            
  BID IS F.O.B. DESTINATION.  ANY FREIGHT CHARGES MUST BE INCLUDED IN                                                                                 
  THE BID PRICES.                                                                                                                                     
  DO NOT SHOW FREIGHT AS A SEPERATE COST.                                                                                                             
                                                                                                                                                      

                                                                                                                                                      

                                                                                                                                                      
                           DIVISION OF PURCHASING                                                                                                     
                          CONTRACT NOTICE OF AWARD                                                                                                    


                                                                                                                                                      
                                                    CONTRACT VENDORS                PAGE:   3                                                         


                                                                                                                                                      
  CONTRACT        VENDOR NUMBER                         CONTACT PERSON                      TERMS AND                                                 
  NUMBER          NAME AND ADDRESS                      PHONE NUMBERS/FAX                    DELIVERY                                                 

                                                                                                                                                      
  4009179            132857434-12                              RONALD LANGUIST                           NET                                          
                     COMPUTER ASSOCIATES INT'L                 404-946-1071                              2 WEEKS ARO                                  
                     CLIENT SERVICES DIV                                                                                                              
                     ATTN: KIMBERLEY MATHEWS                                                                                                          
                     9224 GAINSWOOD                                                                                                                   
                     MONTGOMERY     AL 36117                   404-946-1360                                                                           

                                                                                                                                                      
                           DIVISION OF PURCHASING                                                                                                     
                          CONTRACT NOTICE OF AWARD                                                                                                    


                                                                                                                                                      
                                                    COMMODITY LISTING                PAGE:   4                                                        


                                                                                                                                                      
    CONTRACT         COMMODITY NUMBER                   UNIT PRICE    VENDOR #                    TERMS                                               
  NUMBER/LINE #   COMMODITY DESCRIPTION                  MEASURE       NAME                                                                           

                                                                                                                                                      
  4009179   00001   920-07-076115                              975000.00000   132857434-12                     NET                                    
                                                                    LT        COMPUTER ASSOCIATES INT'L                                               
                    ENTERPRISE HELP DESK AND SERVICE                          CLIENT SERVICES DIV                                                     
                    MANAGEMENT SYSTEM                                                                                                                 

                                                                                                                                                      
                           DIVISION OF PURCHASING                                                                                                     
                          CONTRACT NOTICE OF AWARD                                                                                                    


                                                                                                                                                      


                                                                                                                                                      


                                                                                                                                                      
                                                                                                                                                      
  * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *                                                                               
                                                                                                                                                      
  IF YOU NEED ASSISTANCE CONCERNING THIS CONTRACT, PLEASE CONTACT THE                                                                                 
                                                                                                                                                      
  BUYER LISTED ON THE COVER PAGE.                                                                                                                     
                                                                                                                                                      
  * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *                                                                               
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                      

                        THIS CONTRACT CONTAINS   5 PAGES.